Return & Exchange Policy

At Maison Lueur, every piece is thoughtfully selected and carefully prepared to bring beauty and meaning to your special moments. We truly value your trust in us and take great care to ensure your order reaches you in perfect condition.

No Returns or Exchanges

As our products are carefully curated and prepared especially for our customers, we do not accept returns or exchanges once an order has been placed and confirmed.

We kindly request you to review the product details, specifications, and quantity carefully before placing your order.

Damaged or Incorrect Orders

Your satisfaction matters to us. If your order arrives damaged, defective, or different from what you ordered, please contact us as soon as possible after delivery with clear photographs and your order details.

Our team will review the concern and assist you with the appropriate resolution wherever applicable.

Thank You for Your Trust

We sincerely appreciate your understanding and, most importantly, your trust in Maison Lueur. Every order means something to us, and we are grateful to be a part of your celebrations, gifting moments, and special occasions.

Thank you for choosing Maison Lueur.